Privacy Policy
Effective Date: February 13, 2026
EventFilo.com (“EventFilo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multivendor event marketplace platform.
By accessing or using EventFilo.com, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full name
- Email address
- Phone number
- Billing and payment details
- Business or vendor information
- Account login credentials
B. Transaction Information
- Event bookings
- Ticket purchases
- Vendor subscriptions
- Payment history
C. Technical Information
- IP address
- Browser type
- Device information
- Cookies and tracking data
- Usage behavior and analytics
D. Vendor-Specific Information
For vendors, we may collect:
- Business registration details
- Tax identification details (if applicable)
- Bank or payout information
2. How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Process bookings and payments
- Enable vendor dashboards
- Provide customer support
- Improve platform performance
- Prevent fraud and ensure security
- Send important updates and service notifications
- Comply with legal obligations
We do not sell personal information to third parties.
3. Sharing of Information
We may share your information with:
A. Service Providers
Third-party companies that assist with:
- Payment processing
- Hosting services
- Analytics
- Email communications
- Fraud detection
B. Vendors and Organizers
When you book an event or service, relevant details may be shared with the respective vendor for fulfillment purposes.
C. Legal Authorities
We may disclose information if required by law or to protect our legal rights.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information.
However, no online platform can guarantee 100% security. Users access the platform at their own risk.
5. Data Retention
We retain personal data only as long as necessary for:
- Account maintenance
- Legal compliance
- Dispute resolution
- Business operations
When no longer required, data is securely deleted or anonymized.
6. Cookies and Tracking Technologies
EventFilo uses cookies and similar tracking technologies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
For more information, please review our Cookies Policy.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing
- Withdraw consent
Requests can be submitted via email.
8. Third-Party Links
EventFilo may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
Users should review third-party privacy policies before sharing personal data.
9. Children’s Privacy
EventFilo is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
If we become aware of such data collection, we will take steps to remove it.
10. International Users
If you access EventFilo from outside our operating region, your information may be transferred and processed in other countries in accordance with applicable laws.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be reflected with a revised effective date.
Continued use of EventFilo.com indicates acceptance of the updated policy.
12. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Email: contact@eventean.com
Website: EventFilo.com